Offshoring creates good jobs in poor countries-study

Mon Jul 12, 2010 4:07pm GMT
 

* Offshored services jobs superior in pay, hours

* Work-related stress fuels massive staff turnover

* Sector a boon for emerging economies

By Jonathan Lynn

GENEVA, July 12 (Reuters) - Offshoring and outsourcing in services from call centres to accountancy and medicine have created good jobs in terms of pay and working hours in developing countries, according to a study published on Monday.

But the International Labour Organization (ILO) study found that improved work practices in the outsourcing industry could reduce excessive rates of staff turnover.

The study gives the lie to claims that outsourcing of such work has created "cyber-coolies" or "electronic sweatshops", said Jon Messenger, an ILO researcher and main editor of the study.

"The jobs being created in offshore business services in developing countries are reasonably good quality jobs by local standards in terms of wages and working conditions," he said.   Continued...

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